Director/Manager

Experience the world of Food manufacturing management and quality control through our projects. From workers sorting samples in a large processing facility to food invention & crafting, our projects showcase the dedication and precision required in the food industry following health & safety standards
Assisted in driving business growth through market insight by understanding consumer behaviour and emerging trends on focused products through strategic decisions by coaching new staff and developing methodologies in business operations.
Increased customer retention by 65% within 5 months in 2024 by implementing a structured onboarding process in response to
enhancing communication channels for stakeholders in business operations
Aligned business goals with global sustainability trends by following control charts actively & supporting the transition of the food industry toward sustainable, ethical and health-oriented practices.
Drove a 30% increase in product development efficiency by implementing high performance innovative processes and fostering cross-functional teamwork over 4 months by providing feedback to the team
Hosted monthly webinars and in-person events to manage the community to foster user participation & collect product feedback.
Improve customer satisfaction and foster long-term client relationships & employee relations in the food & biotech sector
Grew brand community across platforms (Instagram, google websites), undergone a prominent role in Feedback Collection & User Advocacy